Privacy Policy

Last Updated: August 2026

1. Introduction

The Kenya Society for the Blind (“KSB”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you visit our website, communicate with us, register for programmes, make donations, apply for opportunities, subscribe to updates, or otherwise interact with us online.

By using this website, you acknowledge that you have read this Privacy Policy.


2. Who We Are

Kenya Society for the Blind is a non-profit organization dedicated to promoting the rights, inclusion, education, rehabilitation, and empowerment of persons who are blind or visually impaired in Kenya.

If you have questions regarding this Privacy Policy, you may contact us using the details provided at the end of this document.


3. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

A. Information You Provide

You may voluntarily provide information such as:

  • Full name

  • Email address

  • Telephone number

  • Postal address

  • Organization or employer

  • Job title

  • Donation information

  • Event registration details

  • Volunteer applications

  • Employment applications

  • Internship applications

  • Partnership enquiries

  • General correspondence

  • Information submitted through website forms

You should only provide information that is necessary for the purpose of your interaction with us.


B. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Language preferences

  • Pages visited

  • Date and time of visits

  • Referral website

  • Session information

  • Website usage statistics

This information helps us improve website performance, security, and user experience.


C. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Remember user preferences;

  • Improve website functionality;

  • Understand website usage;

  • Maintain website security;

  • Measure website performance.

You may configure your browser to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.


4. How We Use Your Information

We may use your information to:

  • Respond to enquiries;

  • Provide requested information or services;

  • Process donations;

  • Register participants for events or programmes;

  • Evaluate applications for employment, volunteering, internships, or partnerships;

  • Communicate organizational updates;

  • Improve website performance and accessibility;

  • Maintain website security;

  • Detect fraud or misuse;

  • Comply with legal obligations;

  • Protect the rights, safety, and legitimate interests of KSB and others.

We only process personal information where we have a lawful basis to do so.


5. Lawful Basis for Processing

Where required by applicable law, we process personal information based on one or more of the following legal grounds:

  • Your consent;

  • Performance of a contract;

  • Compliance with legal obligations;

  • Protection of vital interests;

  • Performance of tasks carried out in the public interest;

  • Legitimate interests pursued by KSB, provided such interests do not override your rights and freedoms.


6. Sensitive Personal Information

Certain interactions with KSB may involve sensitive personal information, including information relating to disability where it is necessary to provide services, programmes, accommodations, or support.

Such information will only be processed where permitted by applicable law and will be handled with appropriate confidentiality and security measures.


7. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only where necessary with:

  • Service providers supporting website operations;

  • Payment processing providers;

  • Technology providers;

  • Professional advisers;

  • Auditors;

  • Government agencies where legally required;

  • Regulatory authorities;

  • Law enforcement agencies where required by law;

  • Donors or funding partners where reporting obligations exist, provided that personal information is only shared where appropriate and lawful.

All third parties processing personal information on our behalf are expected to maintain appropriate confidentiality and security standards.


8. International Transfers

Where personal information is transferred outside Kenya, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.


9. Data Security

We implement reasonable technical, organizational, and administrative safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.


10. Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services;

  • Fulfil contractual obligations;

  • Meet legal and regulatory requirements;

  • Resolve disputes;

  • Maintain organizational records;

  • Protect legitimate organizational interests.

When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws and internal retention policies.


11. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information;

  • Request correction of inaccurate information;

  • Request deletion of personal information where appropriate;

  • Object to certain processing activities;

  • Withdraw consent where processing is based on consent;

  • Request restriction of processing;

  • Request portability of certain personal information where applicable;

  • Lodge a complaint with the relevant supervisory authority.

Requests may be subject to legal limitations and verification of identity.


12. Children’s Privacy

Our website is intended for a general audience.

Where we knowingly collect personal information relating to children in connection with programmes or services, we will do so in accordance with applicable laws and, where required, with appropriate consent from a parent, guardian, or other legally authorized representative.


13. External Websites

Our website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices, security, or content of external websites. Users should review the privacy policies of any third-party websites they visit.


14. Email Communications

If you subscribe to our newsletters or communications, we may send you organizational news, programme updates, event invitations, fundraising campaigns, or other relevant information.

You may unsubscribe from non-essential communications at any time by following the unsubscribe instructions or contacting us directly.

Certain administrative or transactional communications may still be sent where necessary.


15. Website Analytics

We may use analytics tools to understand website usage, improve user experience, monitor website performance, and enhance accessibility.

Analytics information is generally aggregated and does not identify individual users unless required for security or operational purposes.


16. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in legal requirements, organizational practices, technologies, or website functionality.

Updated versions will be posted on this page together with the revised “Last Updated” date.

Continued use of the website after changes have been published constitutes acceptance of the revised Privacy Policy to the extent permitted by law.


17. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Kenya Society for the Blind

Email: info@ksblind.org

Telephone: +254-722-895-448


18. Acceptance of This Policy

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy. Where consent is required by law for specific processing activities, we will seek your consent separately.

Nothing in this Privacy Policy limits any rights or obligations provided under applicable data protection laws or creates obligations beyond those required by law.